How our nanny screening helps protect your family

Our screening begins the moment the nanny makes her application. The application itself is six pages long and is designed for us to get to know her and her employment history. Since we are one of the country's larger nanny agencies, more than one person often interviews the nanny. After she has completed her interview(s), our staff consults with each other; approximately 50% of the nannies who make an application are rejected as unsuitable.

A critical part of our screening process is reference checking. We have a highly trained specialist who checks each reference. We ask questions on our application that must match what the employer tells us. About 20% of nannies give us phony references and they are immediately rejected. The reference checking process gives us important information on how the nanny related to the children who were previously in her care. We provide this information to you.

At the time of placement we provide you with a DMV printout and criminal background reports for each county the nanny has lived in for the last seven years. The nanny needs to be CPR certified and will be sent for training at our expense if she is not. We register each nanny with TrustLine when she is placed. Established by the California Department of Children's Services, TrustLine uses fingerprints to conduct a criminal background search, including a search of the child abuse registry throughout California. The FBI does a national criminal records search.